Support

For help with FetchFox, contact team@fetchfox.net.

Request troubleshooting

Include the request ID from Usage & logs, the operation, and the time of the failure. Keep API keys and sign-in links out of support messages.

Account data

You can download your account data while signed in. Contact support to suspend access or request deletion. We verify ownership before acting on a request.

Billing

Manage an existing subscription and invoices from Settings. Include the invoice ID when contacting support about a payment.